Carluccio's

We've made a few changes

SAFE, CLEAN RESTAURANTS

  • We will have a sanitiser station on entry to the restaurant and stations located around the restaurant for you to use throughout your visit.
  • Tables have been reduced and are 1m+ apart, in line with government guidance.
  • All high usage surfaces (such as door handles and toilets) will be sanitised every 30 minutes.
  • All team members are temperature screened every day.
  • No team members will travel to or from work in their uniform and we have staggered shifts for our teams to ensure they maintain a safe distance during start and break times.
  • All team have gloves and face masks available to them for use.

BOOKING & ARRIVING

  • Please ensure you book if you’d like to dine so that we can seat you safely at the time you choose.
  • Party sizes limited to 6 during this time.
  • Follow government guidance on who can dine together.
  • Arrive promptly at your booking time – we’re staggering bookings to avoid guests waiting in the entrance.
  • If you haven’t made a booking with us then we can still seat you if it is safe to do so and we will take your contact details on arrival.
  • Your host will explain the changes to our service and our system when you arrive.
  • Unfortunately we won’t be able to offer to take your jackets during this time.

YOUR DINING EXPERIENCE

  • We are opening with a reduced menu to help our teams manage all the changes, ensuring all our favourite dishes are still available.
  • We will sanitise all tables in between use and your table will be laid with wrapped cutlery, sanitised salt and pepper pot along with side plate and glassware.
  • Our menus will be disposed of after every use and we will make sure these are recycled.
  • We’re only accepting card payments at this time, we sanitise the machines before and after each use.
  • We have installed the option for you to pay at table using your phone.
  • We have increased out contactless payment amount to £45.00

RETAIL & DELI

  • Some of our sites have limited space so we will limit the number of customers at a time
  • If you would like to pre-order any items then please use our click and collect service and we will be happy to prepare this for you in advance.

OPENING DATES

Bluewater: 30th July

Beverley: 30th July

More opening dates coming soon

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