Delivery & Returns - Carluccios
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Delivery & Returns


SHOP50: free standard delivery over £50

Using the code SHOP50 at the checkout will discount £5.95 for Standard Delivery for orders over £50.

Customers who select Next Day Delivery or Saturday Delivery will be charged the usual price (Next Day Delivery £6.95, Saturday Delivery £9.95). Postcode restrictions still apply. Not valid in conjunction with any other offer. No adjustments on previous purchases, no cash alternatives. Not applicable in store.


Last day to order for Christmas delivery is 20th December at 3pm. This will guarantee delivery on the 24th December on Standard Delivery.  Next Day Delivery also applies. Last day for Saturday Delivery is on the 21st and we will delivery on Saturday 22nd December.

Gift wrapping
If you wish to add a gift box or gift message to your order, please give us a call  020 7580 3050 option 4 between Monday-Friday 9am-5pm. We can add this for £5.00.

Nominated Delivery day
If you wish for your order to be delivered on a nominated day please call on us on  020 7580 3050 option 4 between Monday-Friday 9am-5pm and we can schedule your delivery for your chosen date.

Standard Delivery – £5.95

Next Day Delivery – £6.95
Only available for mainland UK orders placed before 3pm. Service only available Monday to Friday, except on bank holidays.

Saturday Delivery – £9.95
The following payment methods are accepted on American Express, Visa, Visa Debit, Visa Electron, V pay, MasterCard, MasterCard Debit, Maestro and PayPal.
You can find additional Terms and Conditions for PayPal payments at (Carluccio's is not responsible for the content of external websites).
All prices on are in pounds sterling (£) and include VAT where applicable.
Yes – parcels cannot be left unattended and a signature will be required on delivery. Our courier will contact you on your delivery day to advise your one hour delivery window. If the recipient is unavailable when delivery is attempted, a card will be left so redelivery or collection from your local depot can be arranged.
Yes – gift vouchers are delivered using a courier. Please note a signature will be required on delivery. This enables you to track the progress of your gift voucher delivery & also allows you to select a delivery date.
Yes – we deliver to Scottish Highlands & Islands, Northern Ireland, Isle of Man, the Channel Islands, BFPO and Military Bases.
If you are ordering for these locations, please mention this in the "Order notes" section in the checkout and include a telephone number should our courier have any problems.
Yes – we deliver to some international addresses. Please contact our team on +44 20 3051 2564, Monday to Friday, 9am to 5.30pm UK time
Yes – the following postcodes are currently excluded from Next Day and Saturday Delivery:
All GY – Guernsey
All JE – Jersey
All BT – Northern Ireland
All IM – Isle of Man
TR21 - TR25 – Scilly Isles
Scottish Highlands
IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, AB36-38, AB55-56 and All IV
Scottish Islands
HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Military Bases
Plus all non-UK addresses

Need help with your order?

Contact us at:
or call us on: 020 3051 2564
Monday – Friday 9am – 5.30pm

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