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10% OFF THE SHOP - USE CODE XMAS10 - excludes gift cards & alcohol

Delivery & Returns


XMAS10: 10% off in the shop

Using code XMAS10 at the checkout will discount 10% off all items in the basket.

Fresh food, alcohol and gift cards are excluded. Delivery will still be charged at the normal rate. Customers who select Next Day Delivery or Saturday Delivery will be charged the usual price (Next Day Delivery £6.95, Saturday Delivery £9.95). Post code restrictions still apply.

Valid from Friday 16th November until midnight Monday 19th November 2018. Not valid with any other offers.


SHOP30: free standard delivery over £30

Using the code SHOP30 at the checkout will discount £5.95 for Standard Delivery for orders over £30.

Customers who select Next Day Delivery or Saturday Delivery will be charged the usual price (Next Day Delivery £6.95, Saturday Delivery £9.95). Postcode restrictions still apply. Not valid in conjunction with any other offer. No adjustments on previous purchases, no cash alternatives. Not applicable in store.


Delivery costs

DPD Pickup – £4.95 Place your order by 12 noon and collect your parcel from one of 2,500 local DPD Pickup shops. Collect from 12 noon the next day, Monday to Saturday. (Not available during bank holidays).

Standard Delivery – £5.95

Next Day Delivery – £6.95 (Only available for mainland UK orders placed before 3pm, not available during bank holidays) Service only available Monday to Friday.

Saturday Delivery – £9.95


Other delivery & payment questions

What payment methods can I use?

The following payment methods are accepted on American Express, Visa, Visa Debit, Visa Electron, V pay, MasterCard, MasterCard Debit, Maestro and PayPal.
You can find additional Terms and Conditions for PayPal payments at ( is not responsible for the content of external websites).
All prices on are in pounds sterling (£) and include VAT where applicable.


Do I need to sign for my parcel?

Yes – parcels cannot be left unattended and a signature will be required on delivery. Our courier will contact you on your delivery day to advise your one hour delivery window. If the recipient is unavailable when delivery is attempted, a card will be left so redelivery or collection from your local depot can be arranged.


Do gift vouchers also get sent via courier?

Yes – gift vouchers are delivered using a courier. Please note a signature will be required on delivery. This enables you to track the progress of your gift voucher delivery & also allows you to select a delivery date.


Do you deliver to offshore UK or to BFPO and military bases?

Yes – we deliver to Scottish Highlands & Islands, Northern Ireland, Isle of Man, the Channel Islands, BFPO and Military Bases. If you are ordering for these locations, please mention this in the “Add a delivery note?” section and ensure a valid telephone number is included should our courier have any problems and need to get in touch.


Do you deliver to international addresses?

Yes – we deliver to some international addresses. Please contact our team on 020 3051 2564 – Monday to Friday, 9am to 5.30pm UK time.


Are any locations excluded from next day and Saturday delivery?

Yes – the following addresses are currently excluded from Next Day and Saturday Delivery:

All GY – Guernsey
All JE – Jersey
All BT – Northern Ireland
All IM – Isle of Man
TR21 – TR25 – Scilly Isles
Scottish Highlands
IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, AB36-38, AB55-56 and All IV
Scottish Islands
HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Military Bases
International addresses


Please double check the delivery address entered before your order is placed as incorrect addresses can result in your order being delayed

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